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Services

McLeod Management specialises in creating psychologically safe and thriving workplaces for large Australian organisations, especially within the mining sector. We offer end-to-end solutions to help you meet your psychosocial safety obligations, improve employee well-being, and boost productivity. Our services can be tailormade, we design for you. They can include:

  • Psychosocial Risk Assessments

  • Compliance and Maturity Assessments

  • Leadership Training and Coaching

  • Safety and Health Management System (SHMS) Updates

  • Customised Monitoring and Feedback Platforms

We partner with you to cultivate a positive workplace culture, reduce risks like absenteeism and presenteeism, and create a more engaged and resilient workforce.

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Phase 1: Understand and Assess
 

  • Purpose: To gain a clear, data-driven understanding of the organisation's current psychosocial landscape.

  • Services:

    • Comprehensive psychosocial risk assessments tailored to the specific organisational context.

    • Maturity assessments (qualitative & quantitative) using customised frameworks and tools.

    • Analysis of existing data (absenteeism, turnover, EAP utilisation).

    • Workforce engagement through confidential surveys and consultations.

    • Interviews and site observations.

  • Outcomes:

    • A clear picture of the organisation's strengths, weaknesses, and areas of risk related to psychosocial safety.

    • Identification of specific needs and pain points.

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Phase 2: Develop and Implement
 

  • Purpose: To develop and implement evidence-based strategies to mitigate risks and cultivate a positive organisational culture.

  • Services:

    • Refining job design to reduce stressors.

    • Nurturing positive workplace relationships and enhancing communication.

    • Promoting genuine work-life balance.

    • Providing robust and accessible mental health support.

    • Leadership coaching and workforce training programs focused on psychological safety.

    • Risk assessments & Safety and Health Management System (SHMS) updates.

    • Process integration: Integration of updated controls & practices into documentation and SHMS.

  • Outcomes:

    • Implementation of practical and sustainable strategies to improve employee well-being and reduce psychosocial risks.

    • Development of leadership capability to champion psychological safety.

    • Updated policies, procedures, and systems to support a psychologically safe workplace.

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Phase 3: Monitor, Evaluate, and Improve
 

  • Purpose: To ensure ongoing progress, continuous improvement, and sustained positive impact.

  • Services:

    • Establishing key performance indicators (KPIs) to track progress.

    • Control monitoring & feedback loop.

    • Customised monitoring and feedback platforms.

    • Regularly monitoring progress against metrics and evaluating the effectiveness of implemented strategies.

    • Reporting and presentations.

    • Handover Survey & Reporting Tool: Handover process, training, & support.

    • PDCA & Follow-up on Goal Realisation: Monitoring, evaluation & continuous improvement plan; metrics & reporting frequency.

    • Final report & close out: Final report content, format & delivery; project closure process.

  • Outcomes:

    • Data-driven insights into the effectiveness of interventions.

    • Continuous improvement and adaptation of strategies to ensure long-term success.

    • A sustainable culture of psychological safety and well-being.

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